Church Farm Storage: Answers to Your Common Questions
Q1: What type of storage is available at your facility?
A1: We offer extensive storage for caravans, motorhomes, campervans, and also have self-storage lock-up containers. Our site can comfortably accommodate over 200 vehicles, along with trailers, cars, vans, boats, and horseboxes.
Q2: How secure is your storage facility?
A2: Our facility is CaSSOA Gold Standard-certified with 24/7 CCTV surveillance and ANPR system-controlled entrance and exit gates, ensuring top-tier security for your vehicles. We also have on-site wardens and robust perimeter fencing.
Q3: When can I access my stored items?
A3: We're open 360 days of the year, providing seamless access to your vehicles for any spontaneous plans.
Q4: What rental options do you offer for self-storage units?
A4: Our self-storage units are available in various sizes to suit your needs and budget. Rental options include monthly, semi-annual, and annual tenures.
Q5: What are some of the rules to follow while using your storage facility?
A5: At Church Farm, we request that you do not allow anyone else entry and always ensure your vehicle is parked in the appropriate pitch. Tailgating is strictly prohibited, and failure to follow rules could result in fines or eviction.
Q6: What are your opening hours?
A6: We are open from 8 am to 6 pm, Monday through Sunday. Please ensure to leave the site before closing time.
Q7: How does the entrance/exit of the storage facility operate?
A7: Our entrance and exit gates operate on an ANPR system. Please make sure to keep your number plate details and contact telephone numbers updated with us at all times.
Q8: What are the penalties for not adhering to the rules?
A8: Failure to adhere to the rules may lead to a £60 penalty, eviction from the facility, or even a fine in case of tailgating. We encourage all clients to respect the rules for everyone's safety.
Q9: Are there any specific guidelines for storing a caravan?
A9: When storing a caravan, please remove all corner steady blocks when exiting and ensure all gas bottles are turned off.
Q10: How do I update my details with you?
A10: You can get in touch with our reception desk during standard opening hours to update your details, including number plate and contact information.
Q11: What types of vehicles can I store at your facility?
A11: Our facility can accommodate a variety of vehicles including caravans, motorhomes, campervans, cars, vans, trailers, boats, and even horseboxes.
Q12: How many vehicles can your facility hold?
A12: Our expansive storage facility is capable of comfortably accommodating over 200 vehicles.
Q13: How do you ensure the safety of my stored vehicle?
A13: We prioritize security with a 24/7 CCTV surveillance system, ANPR controlled entrance and exit gates, and on-site wardens. Plus, our premises are fortified with a robust perimeter fence.
Q14: Are there any requirements for parking my vehicle?
A14: Yes, always ensure your vehicle is parked in the designated pitch and as far away from the roadside as feasible.
Q15: What do I do if the gate doesn't open or close properly?
A15: If the gate fails to open or close, we ask you to notify the reception promptly.
Q16: Are there restrictions on when I can enter or exit the facility?
A16: Yes, please adhere to our opening hours of 8am-6pm from Monday to Sunday. It's important to note that you won't be able to enter or exit the facility outside of these hours.
Q17: How do I access the facility outside of regular business hours?
A17: You may refer to our guidelines on accessing our site outside regular hours, available on our website or by contacting our reception.
Q18: Do you offer any services for easier manoeuvring of motorhomes or caravans?
A18: Yes, we offer hard standing and a variety of drive-on, drive-off pitches to facilitate straightforward manoeuvring of your motorhomes or caravans.
Q19: Do you have special rules about tailgating?
A19: Yes, tailgating within our facility is strictly prohibited. Any instances of tailgating will be treated seriously and may lead to the removal of your vehicle and imposition of a fine.
Q20: What happens if I get locked within the facility?
A20: If you happen to get locked within the facility, please contact the emergency number provided. Staff will assist you in leaving the facility, but this could result in a £60 penalty.